Privacy Policy

AdaptWell Wellness | Tennille Houston, LLC

Last Updated: October 11, 2026

At AdaptWell Wellness, your privacy matters. We are committed to treating your personal information with care, respect, and confidentiality.

This Privacy Policy explains how Tennille Houston, LLC, doing business as AdaptWell Wellness ("we," "us," or "our"), collects, uses, stores, and shares personal information when you visit our website, subscribe to our emails, register for programs, or participate in our fitness and nutrition services.

Our services are designed for adults ages 18 and older, including wheelchair users who want accessible fitness, practical nutrition education, and supportive wellness resources.

We use trusted third-party platforms to help deliver our services, including Squarespace, Mailchimp, Practice Better, and Stripe. Each platform has its own privacy and security practices.

We are committed to protecting your personal information and respecting your privacy rights under applicable laws.

2. Information We Collect

AdaptWell Wellness collects personal information to provide our fitness, nutrition education, coaching, and wellness services.

A. Personal and Contact Information

When you subscribe to our emails, register for a program, book a service, or create an account, we may collect:

  • First and last name

  • Email address

  • Phone number

  • Date of birth, when requested

  • Information you voluntarily provide when contacting us

B. Health and Wellness Information

When participating in our programs or receiving nutrition coaching, you may choose to provide information about your health, lifestyle, and wellness goals.

Depending on the services you use, this may include:

  • Dietary habits, food intake, and nutrition preferences

  • Physical activity and movement

  • Sleep and hydration habits

  • Body weight, measurements, and clothing sizes

  • Health conditions, symptoms, and physical limitations

  • Personal wellness goals and progress

  • Responses to nutrition and lifestyle assessments

Some of this information may be considered sensitive personal data under applicable privacy laws.

C. Optional Wellness Tracking

AdaptWell Wellness uses Practice Better to provide optional wellness tracking and journaling features.

Participants may choose to record food intake, hydration, movement, sleep, and other wellness information.

Certain tracking features also allow participants to connect compatible health and fitness applications, which may share additional information depending on the permissions they grant.

Participation in wellness tracking is voluntary.

Information entered into these features may be accessible to Tennille Houston for coaching, education, and program support.

D. Payment Information

When purchasing services, payment information is processed through third-party payment providers, including Stripe.

AdaptWell Wellness does not directly collect or store complete credit card numbers.

E. Website and Technical Information

When you visit our website or landing pages, Squarespace, Mailchimp, and other service providers may collect technical information, including your IP address, browser type, device information, and website activity.

Cookies and similar technologies may be used for website functionality, security, and analytics, depending on your settings and applicable consent requirements.

3. How We Use Your Information

AdaptWell Wellness uses personal information to provide accessible fitness, nutrition education, coaching, and wellness programs.

We may use your information for the following purposes:

A. Program Registration and Participation

We use your contact information to:

  • Register you for programs, classes, and coaching services.

  • Provide access to educational materials and wellness resources.

  • Send registration confirmations, program instructions, and important updates.

  • Communicate about classes, appointments, and program activities.

  • Respond to questions and provide participant support.

B. Personalized Nutrition and Wellness Support

When you choose to provide health or wellness information through Practice Better, we use that information to:

  • Understand your personal goals and preferences.

  • Provide individualized nutrition education and coaching when applicable.

  • Review optional wellness trackers and assessments.

  • Help you identify realistic habits and strategies that fit your needs.

  • Monitor progress and provide feedback as part of the services you request.

C. Email Communications and Marketing

We use Mailchimp to manage email subscriptions and send communications about AdaptWell Wellness.

These communications may include wheelchair-friendly fitness tips, practical nutrition information, encouragement, new programs, and special offers.

You can choose whether to receive ongoing promotional emails.

When consent is required, we send marketing communications only when you have provided the appropriate permission.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.

D. Payments and Business Operations

We may use information to:

  • Process purchases and manage subscriptions.

  • Maintain appropriate business and transaction records.

  • Respond to customer service requests.

  • Protect our services against fraud, unauthorized access, and misuse.

  • Comply with applicable legal obligations.

E. Website Functionality and Improvement

We may use website activity and technical information to maintain website functionality, improve accessibility, understand how visitors use our services, and support website security.

4. How We Share and Protect Your Information

At AdaptWell Wellness, we respect your privacy and take reasonable steps to protect the personal information you share with us.

We use third-party service providers to help operate our business, deliver programs, and communicate with participants.

A. Third-Party Service Providers

We use the following services:

Squarespace — Website Hosting

Squarespace hosts our website and may process information necessary to operate the website, maintain security, and support website functionality.

Mailchimp — Email Communications

Mailchimp helps us collect email subscriptions, manage mailing lists, and send program-related communications and marketing emails.

We use Mailchimp's available security, consent-management, and spam-prevention features.

Practice Better — Client Management and Wellness Programs

Practice Better provides a platform for program registration, client communication, educational resources, nutrition coaching, and optional wellness tracking.

Depending on the services you use, Practice Better may process personal contact information, health and wellness information, and program participation records.

AdaptWell Wellness has entered into data-processing and confidentiality agreements with Practice Better addressing privacy, security, and applicable data-protection requirements.

You can review Practice Better's Privacy Policy for additional information.

Stripe — Payment Processing

Stripe processes payments for applicable purchases, subscriptions, and services.

Payment information is handled through Stripe's payment-processing services.

B. Confidentiality and Security

We take reasonable precautions to protect personal information against unauthorized access, disclosure, alteration, or loss.

We use service providers that maintain security measures appropriate to the information they process.

Access to participants' personal and wellness information is limited to authorized individuals who need that information to provide services or fulfill legitimate business responsibilities.

No method of electronic storage or internet transmission is completely secure.

C. When Information May Be Shared

We may share personal information:

  • With service providers performing functions on our behalf.

  • When necessary to deliver services you have requested.

  • When required by applicable law or legal process.

  • When reasonably necessary to protect the security and integrity of our services.

We do not sell participants' personal health information.

D. International Data Processing

AdaptWell Wellness is based in the United States and serves participants in multiple countries.

Personal information may be processed or stored in the United States, Canada, or other countries where our service providers operate.

Where applicable, international data transfers are subject to appropriate legal safeguards.

5. Your Privacy Rights

At AdaptWell Wellness, we respect your right to understand and have appropriate control over your personal information.

Depending on your location and applicable privacy laws, you may have the right to:

A. Access Your Information

Request information about the personal data we maintain about you and obtain a copy where applicable.

B. Correct Your Information

Request corrections to personal information that is inaccurate or incomplete.

C. Request Deletion

Request that we delete your personal information when applicable. Certain information may need to be retained to comply with legal obligations or for other legally permitted purposes.

D. Restrict or Object to Processing

Request that we limit certain uses of your personal information or object to processing in circumstances provided by applicable law.

E. Request Data Portability

Where applicable, request a copy of certain personal information in a commonly used, machine-readable format.

F. Withdraw Consent

When we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawing consent does not affect processing that was lawful before your withdrawal.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those messages.

G. Additional Rights for European Union and United Kingdom Participants

If you are located in the European Union or United Kingdom, you may have additional protections under the EU General Data Protection Regulation (GDPR) or UK GDPR.

You may also have the right to submit a complaint to your local data protection authority.

H. How to Exercise Your Rights

To ask questions about your personal information or submit a privacy-related request, please contact:

AdaptWell Wellness — Tennille Houston, LLC
Email: adaptwell2024@gmail.com
Website: www.adaptwellwellness.com

We may request reasonable information to verify your identity before fulfilling certain requests.

We will respond to privacy requests within the timeframes required by applicable law.

6. How Long We Keep Your Information

AdaptWell Wellness retains personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, and meet applicable legal obligations.

A. Program and Client Records

Registration information, program participation records, and nutrition coaching documentation may be retained for as long as necessary to provide services, maintain appropriate business records, and comply with applicable professional, legal, or regulatory requirements.

B. Health and Wellness Information

Health information, wellness assessments, and optional tracking records stored through Practice Better may be retained according to applicable recordkeeping requirements and our data-retention practices.

Participants may request access to or deletion of their information, subject to any applicable legal retention requirements.

C. Email Marketing Information

We retain email subscription information while you remain subscribed to our communications.

If you unsubscribe, we will stop sending promotional emails and may retain limited information necessary to document your preferences and honor your unsubscribe request.

D. Payment and Transaction Records

Payment and transaction information may be retained as necessary for accounting, tax reporting, fraud prevention, and other applicable legal obligations.

E. Requests for Deletion

You may request deletion of eligible personal information by contacting: tennille@adaptwellwellness.com

We will review requests and respond in accordance with applicable privacy laws.

7. Legal Bases for Processing Personal Information

When the European Union General Data Protection Regulation (EU GDPR) or United Kingdom General Data Protection Regulation (UK GDPR) applies, AdaptWell Wellness processes personal information only when an appropriate legal basis exists.

Depending on the circumstances, these legal bases may include:

A. Performance of a Contract

We may process personal information when necessary to provide services you have requested, including program registration, scheduling, coaching, and delivering educational resources.

B. Consent

We may rely on your consent for certain activities, including optional marketing communications and specific uses of sensitive personal information.

Where consent is required, you may withdraw it at any time.

C. Legitimate Interests

We may process certain information when reasonably necessary to operate and protect our business, maintain website security, prevent fraud, and respond to inquiries, provided those interests are not overridden by your rights and freedoms.

D. Legal Obligations

We may process and retain information when necessary to comply with applicable laws, professional obligations, and recordkeeping requirements.

E. Sensitive Health and Wellness Information

Some information collected through nutrition assessments, wellness questionnaires, and optional tracking features may qualify as special-category health data under EU or UK GDPR.

Where these laws apply, we will process such information only when an appropriate legal basis and an applicable additional condition for processing special-category data are satisfied.

Depending on the services provided and applicable law, this may include explicit consent or another legally recognized condition.

Providing optional wellness tracking information is voluntary.

8. Cookies and Website Tracking

AdaptWell Wellness uses Squarespace to host our website and Mailchimp to provide email signup forms and landing pages.

These services may use cookies and similar technologies to support website functionality, security, and performance.

A. What Are Cookies?

Cookies are small files stored on your device when you visit a website. They help websites remember certain preferences, operate properly, and understand how visitors interact with their content.

B. How Cookies May Be Used

Depending on the services and features enabled, cookies and similar technologies may be used to:

  • Maintain website functionality and security.

  • Remember visitor preferences.

  • Prevent spam and automated form submissions.

  • Understand website traffic and visitor interactions.

  • Measure the performance of our website and signup pages.

C. Your Cookie Choices

You can manage or disable cookies through your browser settings.

Where required by applicable law, we will request your consent before using nonessential cookies or similar tracking technologies.

Disabling certain cookies may affect how some website features function.

D. Third-Party Services

Squarespace, Mailchimp, and other integrated services may have their own cookie and privacy practices.

We encourage visitors to review the privacy policies of these providers for additional information.

9. Changes to This Privacy Policy

AdaptWell Wellness may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable privacy laws.

When changes are made, we will update the “Last Updated” date at the top of this page.

If we make significant changes that materially affect how we collect, use, or share personal information, we will provide additional notice when required by applicable law.

We encourage visitors and participants to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise your privacy rights, please contact:

AdaptWell Wellness
Tennille Houston, LLC

Email: tennille@adaptwellwellness.com

Website: https://www.adaptwellwellness.com

We welcome questions about privacy and will respond to requests in accordance with applicable privacy laws.